Advising and Mentoring services are offered to targeted students (e.g., first year EOP and PAP). Student Success Advisors (SSA) and Academic Hourly Advisors (AHA) receive training prior to mentoring students. These staff are not academic advisors but work with academic advisors to ensure student success. SSA's and AHA’s are assigned to students before classes begin. Students are introduced to their SSA/AHA’s and to other academic support and retention services at a special seminar focused on student success before classes begin. Even when a student is excelling academically, we are there to help students reach beyond their coursework to experience all the University has to offer.

To make an appointment with your SSA, visit

If you do not have an assigned staff member, the Office of Minority Student Affairs (OMSA) will be hosting Drop-In Advising & Mentoring hours at the Academic Services Center (ASC) located at 1103 W. Oregon Street, Suite E, Urbana, IL and various campus locations (see schedule below). You will have the opportunity to meet with an OMSA staff member daily on resources and support for your academic success.

Drop-In Schedule

Time / Day Monday Tuesday Wednesday Thursday Friday
9:00am – 12:00pm
Maurice Haney

Academic Services Center 1103 W. Oregon St, Suite E
Urbana, IL 61801

Jazmine Thompson

Academic Services Center 1103 W. Oregon St, Suite E
Urbana, IL 61801

Jennifer Mendez

Campus Center for Advising & Academic Services 807 S. Wright St. Floor 5
Champaign, IL 61820

Grace Casillas

Academic Services Center 1103 W. Oregon St, Suite E
Urbana, IL 61801

All ASC Staff
1:30pm – 4:30pm
April Garrison

Academic Services Center 1103 W. Oregon St, Suite E
Urbana, IL 61801

Maurice Haney

1:00 – 3:00pm at the Bruce D. Nesbitt African American Cultural Center

April Garrison

1:00 – 3:00pm at the Native American House

Jennifer Mendez

1:00 – 3:00pm at the La Casa Cultural Latina Conference Room

All ASC Staff

In 2022-2023...

Unique Students Served
One-on-One Meetings
Total Points of Contact


We envision a culture of student excellence where participating students achieve their full academic potential and where mentoring services contribute to retention, persistence, and timely graduation in 4-5 years. To fulfill this vision, mentors will collaborate with academic advisors and other campus personnel to conduct meaningful mentoring experiences.


The Advising & Mentoring mission is to deliver world-class and empirically-based academic mentoring services that enable the University to fulfill its mission of student excellence, retention, and timely graduation.



Mentoring services are designed to retain students and to provide them with sufficient academic skills that will ensure their timely graduation by:

  • Listening to students’ concerns and issues before connecting them with the most appropriate campus resources
  • Teaching students how to solve problems in a timely manner
  • Empowering students to be their best advocate
  • Advocating for students as needed

Mentoring services include, for example:

  • Academic enrichment workshops
  • Advocacy
  • Assistance with study abroad applications
  • Group mentoring sessions
  • Individual mentoring sessions
  • Information dissemination
  • Personal development workshops
  • Referrals

Learning Outcomes

As a result of participating in Advising and Mentoring services, students will be able to:

  • Identify multiple campus resources to answer questions or to solve problems they may be experiencing.
  • Identify multiple campus programs and services that can help them achieve their academic goals.
  • Identify multiple key contacts in their college when declaring a major.

Eligibility/Target Populations


Students eligible to participate in Advising and Mentoring services are:

  • First-year admitted students identified as Educational Opportunities Program (EOP) students
  • First-year admitted students who are recipients of the President’s Award (PAP) 
  • First-year admitted African-American, Latino/a, and Native American students
  • First-year admitted students who are first in family to attend college
  • First-year admitted students from low-sending counties
  • ACT scores and receipt of admissions fee-waivers are considered

Other students (e.g., transfer, probation, RISE, Illinois Promise) may request an academic mentor as space allows. Because of budget limitations, mentoring for students after their second year is limited to students with the most need. College Liaisons may recommend students at any level for participation with approval from the Associate Dean/Director or designee.

Questions about the Academic Services Center?

1103 W. Oregon Street, Suite E
Urbana, IL 61801


The office entrance is in the back of the building (just behind Dubai Grill) and can be accessed from Oregon Street across from the Krannert Center for the Performing Arts.

If you need more information about tutoring, review sessions, study skills and supplemental instruction study, or study groups, please contact us!